Forum Discussion

Usefulltips's avatar
Usefulltips
Member
2 months ago
Solved

unable allocate trnsactions in MYOB Pro

how to sesolve this

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  • Doreen_P's avatar
    Doreen_P
    2 months ago

    Hey Flaxworx,

     

    Sorry for the inconvenience this has caused. The issue affecting bank feed allocation has now been resolved, and you should be able to allocate and record transactions as normal again.

     

    Cheers,

    Doreen

3 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi Usefulltips,

    Thanks for posting. Our team is aware of an issue with the Bankfeed allocation service; in the meantime, you can manually match transactions as a workaround. For updates, please see our status hub page. 

    We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.

    Regards,
    Earl

  • Flaxworx's avatar
    Flaxworx
    Experienced User
    2 months ago

    well, the manual idea sounds great, but is not working either... its not just inconvenience, it is time and money, and you are charging us for your service after all... 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey Flaxworx,

     

    Sorry for the inconvenience this has caused. The issue affecting bank feed allocation has now been resolved, and you should be able to allocate and record transactions as normal again.

     

    Cheers,

    Doreen

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