Forum Discussion

SharonJackson's avatar
SharonJackson
24 days ago

Unable to allocate transaction to 'Other Expenses'

Hi all, I am wanting to allocate an expense to an account I created under 'Other Expenses'.  I can see the header and was able to create the new ledger under this heading for the item I want (we pai...
  • Isaiah_C's avatar
    Isaiah_C
    24 days ago

    Hi SharonJackson,

     

    Make sure the new account you created under "Other Expenses" is set up with the correct account type and classification that aligns with your requirements.

     

    Sometimes, accounts may not immediately appear in dropdown lists. Try refreshing your system or reassigning the account under a different category temporarily, then switch it back to "Other Expenses."

     

    If the system isn't recognising it under "Other Expenses," you could consider creating a subaccount under a different primary category that might help with visibility.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
24 days ago

Hi SharonJackson,

 

Make sure the new account you created under "Other Expenses" is set up with the correct account type and classification that aligns with your requirements.

 

Sometimes, accounts may not immediately appear in dropdown lists. Try refreshing your system or reassigning the account under a different category temporarily, then switch it back to "Other Expenses."

 

If the system isn't recognising it under "Other Expenses," you could consider creating a subaccount under a different primary category that might help with visibility.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.