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SharonJackson's avatar
SharonJackson
2 months ago

Unable to allocate transaction to 'Other Expenses'

Hi all, I am wanting to allocate an expense to an account I created under 'Other Expenses'.  I can see the header and was able to create the new ledger under this heading for the item I want (we pai...
  • Isaiah_C's avatar
    Isaiah_C
    2 months ago

    Hi SharonJackson,

     

    Make sure the new account you created under "Other Expenses" is set up with the correct account type and classification that aligns with your requirements.

     

    Sometimes, accounts may not immediately appear in dropdown lists. Try refreshing your system or reassigning the account under a different category temporarily, then switch it back to "Other Expenses."

     

    If the system isn't recognising it under "Other Expenses," you could consider creating a subaccount under a different primary category that might help with visibility.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 months ago

Hi SharonJackson,

 

Make sure the new account you created under "Other Expenses" is set up with the correct account type and classification that aligns with your requirements.

 

Sometimes, accounts may not immediately appear in dropdown lists. Try refreshing your system or reassigning the account under a different category temporarily, then switch it back to "Other Expenses."

 

If the system isn't recognising it under "Other Expenses," you could consider creating a subaccount under a different primary category that might help with visibility.

 

Regards,

Sai

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