Forum Discussion

yu9's avatar
yu9
Member
3 years ago
Solved

unable to delete a transaction

I cannot use delete payment function since yesterday, I already disable "Transaction can't be changed ' in preferences-security bar. The arrow shows in blue as well.   What else do I need to do? ...
  • Nansco_08's avatar
    Nansco_08
    3 years ago

    Oh I see. Is the user log on you using an administrator account?

     

    Administrators can set previledges for its users. I might not have permission to delete that's why it is greyed out.

     

    You will need the administrator to change your user settings to give you permision.

yu9's avatar
yu9
Member
3 years ago

Yes, it was applied to an invoice. But not only this one, i just enter a new purchase, and it cannot delete as well.

 

And it also cannot not reserve payment if i able thst function in sercurity bar.

Nansco_08's avatar
Nansco_08
Trusted User
3 years ago

Is there an error message when you try to delete?

  • yu9's avatar
    yu9
    Member
    3 years ago

    No error message, the delete bottom is gery, so I cannot Click on it.

     

    • Nansco_08's avatar
      Nansco_08
      Trusted User
      3 years ago

      Oh I see. Is the user log on you using an administrator account?

       

      Administrators can set previledges for its users. I might not have permission to delete that's why it is greyed out.

       

      You will need the administrator to change your user settings to give you permision.

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