Forum Discussion

Andesa89's avatar
Andesa89
Experienced User
6 months ago

Unable to Edit sales or Recurring

Hi Team,   I have Admin level access and unable to save sales or update recurring.   Our director has the similar issue and there is no change in Roles or preferences. Surprisingly we are a...
Desktop
Princess_R's avatar
Princess_R
MYOB Moderator
6 months ago

Hi Andesa89,

 

I see that you're trying to edit recurring sales transactions but are unable to do it via the desktop version. I noticed from your screenshot that the file you're working with is read-only on the desktop. That's probably why you're able to make changes in the online version but not on the desktop. Make sure you're accessing the same files on both the desktop and the browser. 

 

Feel free to get in touch if you need more help.

 

Cheers,

Princess

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