Forum Discussion

bdevro's avatar
bdevro
Cover User
1 year ago
Solved

Unable to Print, Email Invoices in lock period

Hi myob, Unable to print/email invoice in locked period again? 
Desktop
  • bdevro's avatar
    bdevro
    1 year ago

    hi there,

    I contacted support team, and was told to unlock and print then lock back, and there is no expected resolve date for this issue. Why it fixed most clients already, and there is no even a date for us to expect being fixed permanently?

bdevro's avatar
bdevro
Cover User
1 year ago

hi there,

I contacted support team, and was told to unlock and print then lock back, and there is no expected resolve date for this issue. Why it fixed most clients already, and there is no even a date for us to expect being fixed permanently?

Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi bdevro,

 

We’re really sorry for any trouble this issue is causing you. I've gone ahead and submitted a ticket for you to make sure our team is aware of what’s going on. This will also flag your account as one of the affected ones. Thanks a bunch for your patience and understanding while we work hard to get this sorted out. 

 

Cheers,

Princess

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