Hi
Is anyone else experiencing issues printing quotes and orders since yesterday's log in issue?
We are finding certain quotes and orders just will not print and we are having to delete them and re-enter using a different quote/order number.
Hi Jojo72,
That does sound unusual. I’ve looked into this internally and found similar AccountRight cases involving quote and order printing issues. As the cause can vary, it would be best to connect with our Support team so they can investigate your specific file.
You can create a support request through My Account or connect with MOCA, our virtual assistant, via live chat.
Regards,
Genreve
Thanks Genreve, we lodged a support request this morning but haven't had any response.
