Forum Discussion

Jojo72's avatar
Jojo72
Member
14 hours ago

Unable to Print Quotes and Orders

Hi

 

Is anyone else experiencing issues printing quotes and orders since yesterday's log in issue?

We are finding certain quotes and orders just will not print and we are having to delete them and re-enter using a different quote/order number.

2 Replies

  • Jojo72's avatar
    Jojo72
    Member
    13 hours ago

    Thanks Genreve, we lodged a support request this morning but haven't had any response.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    13 hours ago

    Hi Jojo72

     

    That does sound unusual. I’ve looked into this internally and found similar AccountRight cases involving quote and order printing issues. As the cause can vary, it would be best to connect with our Support team so they can investigate your specific file.

     

    You can create a support request through My Account or connect with MOCA, our virtual assistant, via live chat.

     

    Regards,

    Genreve