Forum Discussion

HethBennett's avatar
HethBennett
Experienced User
3 years ago

Validation exception when saving a recurring transaction

Hello all, I see this isn't a new problem so I have had a look at the recommended solutions such as unticking the job reminder but I cannot change any of the amounts I have on my PO. I have 2 to save...
Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi HethBennett 

 

Thanks for that. Just to check are you using version 2021.1? For newer versions, please open the Current folder for the diagnostic log. 

    • Yanike_S's avatar
      Yanike_S
      MYOB Staff
      3 years ago

      Hi HethBennett 

       

      Thanks for this. This log doesn't seem to be related to the error you are getting. If you could delete this log in the folder and recreate the error (try saving the recurring transaction) and please upload the new diagnostic log.

       

      Could you also tell me the last 4 digits of your serial number and the company file ID (Help>>About AccountRight)?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content