Forum Discussion

Jenny1985's avatar
Jenny1985
Cover User
17 days ago

Why can't I have multiple windows open anymore

We invoice multiple invoices at once and it is handy being able to have multiple windows open. I could on Friday 26th June, but today with the -------- ew "updates" I can't. Can this be rectified now. Also cannot delete invoices or orders anymore, how do we do this now?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 hours ago

    Hi Jenny1985​,

    Sorry for the delay getting back to you. We haven’t seen any reported issues with this over the past month until today.

    We have come across this before though, and in a previous Community Forum post (here) the issue was resolved by clearing the AccountRight cache. Could you please give that a try and see if it helps? Clearing the AccountRight cache

    Regards,
    Earl