Hi Cel,
The client is on the most recent version and does not have multi-currency enabled. I am very familiar with determing the reason for a variance, however the there is no reason for this to be out of balance. The transation has been entered through purchases and the payment has been made the following month, yet it is not showing on the Payables with tax report, however the transactio nis on the payables reconcilation report.
Hi Nicole_P
Thanks for getting back to us.
The most frequent causes of payables with tax or exceptions for payables reconciliation being out of balance are incorrectly linked payables accounts and inappropriate accounts for tracking supplier deposits. However, because every user types a transaction differently, it is very difficult to say what would have caused the out-of-balance in your file. The transaction in issue needs to be thoroughly examined to determine the cause.
One way of identifying that would running both the reports future dated and checking if they return nil out of balance. You can also recap the transactions displayed in the exceptions report and check if the accounts in the recapped transactions match to your current linked accounts for purchases. I would also recommend going through a list of troubleshooting steps listed in the Help Article that can provide you more information and serves as your reference. You can also check on this help article LINK.
Feel free to post again if you need further assistance. I am happy to help you.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Cel
