Hi there. Im currently waiting for a call from a specialist Payroll person. I lodged a case this morning and had to email them screen shots.
They acknowledged there is an issue and it is with the developers to resolve. But i urged a callback as this issue is time senstive. One solution was to re-active terminated employees and try that. But i have over 50+ employees to re-activate and that would be very time consuming.... So i will await a call within 72 hours and hopefully get a better outcome.
I am going to give this a try. I have about 20 employees, but will give it a go. Very frustrating.
