I am having the same issues.
My ETP Payments are not showing on the End of Year Verification Reports.
I have tried all the suggestions MYOB gave. Removing their Termination Dates and reversing pays, and re-recording new pays. This didn't work.
Then I was informed to try reversing them all again and re-entering the pay with a new date. This didn't work either.
I lodged this issue, however haven't had a response. I don't want to try more reversals, as the pays are becoming a bit of a mess.
If anyone gets answers, please send through to me :) Thanks all.
Did you have a pay type allocated for the terminated employees?
I have just successfully followed the instructions, but had to go back to the terminated employee's card and enter the type of payment, eg salary and wages (the box was previously blank). I believe this brought it in line with STP2 requirements.
My reports now balance.
Good luck.
All fixed I had to mark as active correct the pay type submit a zero pay run - End of the year shouldn't be this stressful !!!
I have the same issue: Summary report of the terminated employee is correct but STP 2 YTD verification doesn't pick up the ETP amounts. Followed all instructions, no luck.
Have you gone into the ATO reporting type for ETP? If that is blank for the terminated employee that may be the issue.
Thanks for all your options. I have tried all this and still isnt working. I have removed their termination dates, checked the Salary & Wages in tax area of card file, reversed the pay, completed a zero pay on the 30th for the employee with the ETP. Re-entered the pay. Added ETP reporting type. Still doesn't show the ETP Taxable payments. It shows the ETP Tax though. I really have no idea what else to try. Very frustrating.
