I had the same issue.
What a pain! Does it have to be so hard to close payroll year?!?!
I investigated by going into each summary: for some terminated employees Gross Income was not reported, for some Super, for some PAYG... no logic at all.
After reading different suggestions I did the following:
- Checked settings for all payroll categories (all was OK)
- Reactivated all 60 + employees.... one by one... did not take long.... just half a day
- While in their cards, checked details and added Income type for those who were missing after STP Phase 2 update (Salary and Wages)
- Processed $0 pay run dated 30/06, (making sure that Pay advice was not emailed).... another few hours... and submitted Update event to ATO
It appears that all discrepancies are sorted now. So I finalised and sent to ATO.
It's past 8 pm now and I can go home ....
Tomorrow is my first weekly pay run for this year and I guess I will start early and spend another morning terminating all inactive employees. Oh, dear. At least it will be done and I can sleep.
Hope it can help someone.
I look after several different businesses and I have had different issues with each.
01. The totals on the YTD Gross didn't match my payroll reports from MYOB. I had to individually go through and find which employees were incorrect. This took ages.
Some were terminated employees, which obviously didn't show any wage amount on the YTD Finalisation due to rolling over to STP2 mid year. Some were not terminated employees, and I have no idea why they didn't show. Some were employees that I had paid in July 2021 and had the pay period amounts of (28/06/21 - 04/07/21). The STP2 system didn't like that part of the pay period fell into the previous financial year i am guessing. When I reversed this pay and re-recorded, I had to pu the pay period as (01/07/21 - 04/07/21).
02. None of my ETP Gross payments are showing ont he YTD Verification Report. Only the ETP PAYG. I have tried all of the different ways (Several times), now have a massive mess of reversals in my system. I have been on the phone to MYOB (On hold for 2 hours), and they gave me information that didn't work. I have tried everything.
It is very frustrating.
Hope this can be fixed soon, so we can all have a better day today.
