Forum Discussion

MichaelaJohnson's avatar
MichaelaJohnson
Experienced User
3 years ago

Accountright - STP Finalisation reports don't match

Hi there,    I can see alot of other users having the same issue, but I wanted to get some kind of answer to why the terminated employees figures are not calculating when trying to match the Payrol...
SandraJorgo's avatar
SandraJorgo
Trusted Partner

I have done everything I can think of to do.

Re-activated term employees

reversed ETP payments

Reprocessed ETP payments

Ran 30.06.22 end of financial year Zero payroll run for all 57 employees

Still no ETP coming up in the STP YTD or on employee reports

I even did an update 2023 from STP

Help please

NVK's avatar
NVK
Experienced Cover User
3 years ago

SandraJorgo have you checked term. employees' Income Type?

To check

Card Information - Payroll Details tab -Taxes.

Should be: Income Type: Salary and Wages

  • DJK1's avatar
    DJK1
    3 years ago

    Yes, I have.  Salary and Wages is populated.

    Thanks.