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brooke21's avatar
brooke21
2 years ago

Card Files not opening

All card files failing to open - Just loads and then nothing happens

  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi brooke21 

     

    I would have a guess though that the window is appearing off-screen, so it would be working but it would be appearing outside of the window and therefore appears not to be. As such try selecting to open a card as you have been doing and going to Window (top of the screen)>>Cascade. This will pull any windows open onto the screen so any pesky windows that are appearing off-screen will be pulled back in.

  • Steven_M's avatar
    Steven_M
    Former Staff
    2 years ago

    Hi brooke21 

     

    I would have a guess though that the window is appearing off-screen, so it would be working but it would be appearing outside of the window and therefore appears not to be. As such try selecting to open a card as you have been doing and going to Window (top of the screen)>>Cascade. This will pull any windows open onto the screen so any pesky windows that are appearing off-screen will be pulled back in.

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