Re: Entitlements error

Hi Everyone 

When processing your first pays in the new payroll year in AccountRight 2020.2 and you are encountering a warning message indicating that it will go into a negative situation, we do recommend checking out Leave entitlement warning message when processing pays in AccountRight 2020.2 for more information.

There was also some enquiries on this thread that talks about an entitlement with hours not appearing in on the payslip. For an entitlement to appear on the payslip, the following conditions do need to be meet for that to occur:

• Setup>>Prefereences>>Reports & Forms >> Include all YTD amounts and Entitlement Balances on Paycheque stubs needs to be enabled
• The entitlement will need to be used on a payroll transaction in the current payroll year  (this will include if you have entitlement has values used from the previous payroll year).
  
  

Commonly it the last one that does trip clients up at this time of year. Should you be that situation and you want the value to appear but the employee is not going to accrue a value in the distant future (Time Off In Lieu is common) you want to process a pay for that employee getting them to accrue 1 hour. Once recording that pay, reverse that pay to reduce that 1. This will added a positive and a negative to the entitlement so it will not impact the available hours but will add in the history for the current payroll year.