Finalising employees

Question

Hi, last year you were able to mark off employees that leave during the year as you are this year.

the difference is when you went into STP reporting and clicked on employee finalisation, it listed all employees.

You then marked of the employees dates when they had left, then send to the ATO.

You could do as many as you like before sending.

Now it only allows you to do one at a time and send to the ATO.

Very time wasting as we have a lot of casuals, up to and over 100.

is there a way around it.

doreen_p · Answer

Hi there ClassProf,
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You can still select multiple employees to remove finalisation and then notify the ATO with that. This issue will need screenshots of what you can see on your end, and I'd recommend reaching out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount so they can look into it.
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Best regards,
Doreen

classprof · Answer

hi Doreen thats great, but have you ever tried getting in touch with MOCA, its so frustrating. it show up at the right side of your screen but you cant open it to start a chat.

I find the whole myob getting in touch with a total pain in the ........ for what you charge.

is there an easy way of getting on a chat line??

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