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Leanne_WD's avatar
Leanne_WD
Contributing Cover User
2 years ago

First payrun in 2024 Fyr

Hey there

 

I have entered the whole pay run twice now and can't process it.

 

It skips the step where I send it to the ATO, can't go back and when you click next or cancel you loose everything.

 

Kind Regards

Leanne

10 Replies

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  • SIMAdmin's avatar
    SIMAdmin
    Contributing Cover User

    We are having the same issue. 

    Have you been able to get it corrected yet?

    • Leanne_WD's avatar
      Leanne_WD
      Contributing Cover User

      No not yet, I have tried a million things and have 30 guys to pay today.

       

      Now been on hold to MYOB for 1/2hr and still waiting.

  • ffaccounts's avatar
    ffaccounts
    Experienced Cover User

    I am also following as have same issue and also on hold

     

    • Leanne_WD's avatar
      Leanne_WD
      Contributing Cover User

      I have just got off the phone, 2hrs it has been, they had to run a script, whatever that is and now it is working :)

  • BTSSS's avatar
    BTSSS
    Contributing Cover User

    I am also having the same issue