Forum Discussion
Hi, pine
Thanks for your post.
We're sorry to hear that you weren't able to contact our other support channel. Regarding your concern, when paying employees, you can choose electronic payment as the payment method. Also, the clearing account is only for MYOB journal purposes. If you wish to pay employees directly from your bank, you can make electronic payments by using a bank file. To do this, kindly check The Help Article: Making electronic payments with a bank file for further information.
Please let us know if you require any further assistance with this. We are delighted to assist you.
Best regards,
Doreen
- pine2 years agoExperienced Cover User
Hi Doreen,
I tried that but bank file comes up with error. doesn't work and all details are correct
- Doreen_P2 years agoMYOB Moderator
Hi, pine
Thanks for your response.
Kindly attach a screenshot of the bank file error message so we can further check it on our end. Make sure to remove sensitive information before posting on the Forum.
Best regards,
Doreen
- pine2 years agoExperienced Cover User
so this is what comes come. I cant get a bank file either it says to not enought numbers. but it is all correct.
I dont want a clearing account as I want to pay directly from the business account and make that as the electronic payment account. is that possible please,
- pine2 years agoExperienced Cover User
And here is the picture of the bank file which comes. up. Even though everything is correct
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