Hi,

I just noticed some random numbers are showing up in balance adjustment filed as below. 

I can't figure out where these numbers came from and I think the total hours are overstated due to the balance adjustment. I haven't done any manual adjustment so it was automatic adjustment. 

Thanks in advance.

Hi,

I just noticed some random numbers are showing up in balance adjustment filed as below. 

I can't figure out where these numbers came from and I think the total hours are overstated due to the balance adjustment. I haven't done any manual adjustment so it was automatic adjustment. 

Thanks in advance.

Hi Fabulous_WM 

We have been made aware of a situation where if a figure is showing in the Balance Adjustment field, it adds a negative figure in the Carry Over column and affects the Total, which looks like what is happening from the screenshots you have provided.

We recommend removing the figure from the Balance Adjustment field on the card, then recording a zero dollar (void) pay to adjust the employee's leave balance. 

Hope that helps. 

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

Hi  

We have been made aware of a situation where if a figure is showing in the Balance Adjustment field, it adds a negative figure in the Carry Over column and affects the Total, which looks like what is happening from the screenshots you have provided.

We recommend removing the figure from the Balance Adjustment field on the card, then recording a zero dollar (void) pay to adjust the employee's leave balance. 

Hope that helps. 

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

Hi Samara

Thanks for your reply. I removed the figures on Balance Adjustment field on the card as you advised.

However, I checked the link you provided and I am not quite sure what numbers I should put on the entitlement field on pay employee screen. 

Can you please give more specific guidance on this? This it the first time doing adjustment so I want to make sure I do it correctly..

Many thanks,

Hi Samara

Thanks for your reply. I removed the figures on Balance Adjustment field on the card as you advised.

However, I checked the link you provided and I am not quite sure what numbers I should put on the entitlement field on pay employee screen. 

Can you please give more specific guidance on this? This it the first time doing adjustment so I want to make sure I do it correctly..

Many thanks,

Hi Fabulous_WM 

To create the adjustment pay:

\n
1. Go to Payroll > Process Payroll 
\n
2. Select the option Process individual employee and choose the affected employee from the drop-down list.
   
\n
3. In the Payment Date, Pay period start and Pay period end fields enter the date of the adjustment (Typically this would be the last day of a month or quarter).
\n
4. Click Next and Select the Employee.
\n
5. Delete all hours and amounts that are shown in the window, other than the entitlement categories. 
\n
6. In the relevant leave accrual field, enter the adjustment leave hours in the hours column.
   
   To find this, you would check what the total is on the employee's card, then work out the difference.
   - As an example, if the entitlement is 5 hours higher than it should be you would type -5 (negative number) in the hours box next to the category.
   - If the entitlement is 5 hours lower than what it should be you would type 5. (positive number)
   
   
\n
7. Finish the pay run as normal
\n

Hope that makes the process a bit clearer for you, but do let me know if you have any more questions.

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

Hi  

To create the adjustment pay:

\n
1. Go to Payroll > Process Payroll 
\n
2. Select the option Process individual employee and choose the affected employee from the drop-down list.
   
\n
3. In the Payment Date, Pay period start and Pay period end fields enter the date of the adjustment (Typically this would be the last day of a month or quarter).
\n
4. Click Next and Select the Employee.
\n
5. Delete all hours and amounts that are shown in the window, other than the entitlement categories. 
\n
6. In the relevant leave accrual field, enter the adjustment leave hours in the hours column.
   
   To find this, you would check what the total is on the employee's card, then work out the difference.
   - As an example, if the entitlement is 5 hours higher than it should be you would type -5 (negative number) in the hours box next to the category.
   - If the entitlement is 5 hours lower than what it should be you would type 5. (positive number)
   
   
\n
7. Finish the pay run as normal
\n

Hope that makes the process a bit clearer for you, but do let me know if you have any more questions.

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.