Myob Acc Right Wages
Each fortnight we process wage from Deputy. Each fortnight we import from Deputy, check the timesheet import and follow the process thru. For each employee we open, we always need to delete the BAS...
Forum Discussion
Hi Feebie,
Sorry for the late reply. We’re getting a pretty wild wave of requests at the moment, so responses are taking a little longer than usual. For this one, a good place to start is checking the employee’s Standard Pay setup, along with the payroll categories linked to their wages. If anything changed in the name or settings of that main wage category, it can cause the import to behave differently and send the amount to Base Wage instead of the usual pay item. Since the other categories are still coming through properly, this does make it look like the main wage category may have had a tiny setup wobble somewhere. Definitely worth checking that nothing has been renamed, adjusted, or unticked behind the scenes. If things are still acting up after that, you can reach out to our support team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account so they can take a closer look for you.
Cheers,
Doreen
Thanks Doreen - can you please tell me what the setting should be so that it operates in the way it would normally - Ie as above we just delete the BASE and the import goes to the correct code I wouldn't have thought anybody would have changed anything as I generally am the only one
