We have the same problem! I ran the ATO STP verification report last night and compared against MYOb and all good. All I've done today is update to the latest version and run todays payroll, and somehow the STP report is now LESS than it was last night and there is so much data missing!! I suspect something not quite right with the Compliance update!!
I have run our verification report and found the following;
All correct except two employees who were terminated this financial year but prior to commencing STP are not showing up on the ATO verification report. When I deduct their figures, everything else matches between MYOB and the ATO.
Do I need to remove their termination dates and do a zero $ pay run for the two employees to get their figures to the ATO?
Thanks
Hi BenchCBS
Yes doing a $0 pay for terminated employees will create an update event and push their figures through to the ATO.
Cheers
Tracey
Thank you Tracey. I'll give that a try now.
Hi Tracey
I backed out the termination dates and ran zero pays for the two employees, but no report is appearing in the ATO reporting centre and all totals remain the same. Any suggestions?
I went onto our ATO portal but nothing showing there either.
