Forum Discussion

ASDAccounts's avatar
ASDAccounts
Contributing User
5 months ago

MYOB Teams access

I cannot get into MYOB teams. When i click on the company name i get a warning message saying

MYOB Team would like access to your company file

This authorization will allow MYOB Team to submit time records for payroll purposes.

I click on Allow Access and nothing happens.

 

2 Replies

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 months ago

    Hi, ASDAccounts 

     

    Thanks for your post.

     

    We replicated the concern and were able to access the MYOB Team without any issues. Kindly try to access the MYOB Team again by logging out and then logging back into your account. If it is still not working, please clear your browser cache and try using a different browser.

     

    Please let us know how it goes.

     

    Best regards,

    Doreen

  • ASDAccounts's avatar
    ASDAccounts
    Contributing User
    30 days ago

    We are still having issues with MYOB Teams. We now have 3 staff that can't get in, or they get in try and log their times and then it kicks them out. They have uninstalled the app multiple times, logged in and out and still having the same issues.