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Why is it so hard to find how to post a new question? It used to be the first thing you saw. My payroll has generated multiple zero payroll entries for all staff - 9 each over 2 dates. We have do...
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Are you using the desktop version of AccountRight, if so how do you send emails, via outlook or through MYOB?
Also, you find a zero pay run done for every employee when you do an update event to the ATO.
Thank you for that. That explains the extra zero runs in MYOB. To answer your questions - we are using the Desktop Version (as against Online Browser). We send emails through MYOB to Outlook.
I would now have 13 zero emails for each employee awaiting sending so if there is any way to do this without actually sending them, I'd love to hear about it. In days past, I'd send payslips to the printer and as soon as they were "Complete" in MYOB, I'd pull the cable out of the printer and delete the print run. Can't do that now.
I tried Update Events because there are some "REJECTED" ones on the list that I hoped would be resent but there seems to be no way to resend them - any ideas? (This is a new Payroll Fiel and our link to the ATO was not correct when we started July - the first 2 weeks were rejected).
Yes you can. If you were sending via MYOB you would first need to change that to send via outlook, but as you are already doing that you need to set outlook to work offline. Then go and send all the emails.
You will then find them sitting in your outbox waiting for you to go online again, go and delete them there, then set yourself back as online in outlook. If you have nothing else in your outbox, group the file so you can just highlight them all at once by highlighting that file.
Pesky problem solved. Naturally if you had been sending via MYOB you would go change that back to send via MYOB as well.
