We have an ongoing issue MYOB is aware of where randomly one person is paid base hourly as well as hours worked on their timesheet. The employee paid back the overpayment and I processed a negative payrun for the overpayment. Now I have the payrun sitting on my bank reconciliation. If I select it my bank rec is out that amount. It is showing as an electronic payment even though it was processed as a cash payment. How do I clear it from the bank rec?
Hey MPNH,
When an employee's overpaid because both their base hours and timesheet hours sneak in, it’s worth having a quick check at the Standard Pay in their card file. Make sure there's nothing entered under base hourly since you're already using timesheet. Now that the employee's paid back the overpayment, it's recommended to process a Receive Money instead of using negative pay run. As for the pay run still hanging around your bank reconciliation, you can create a Journal Entry to clear it out. Lastly, for pay run showing as electronic when it was processed via cash, it's best to reach out to our team on Live Chat via our virtual assistant, MOCA. They'll be able to check what's happening behind the scenes.
Cheers,
Doreen
Thanks Doreen_P , MYOB are aware of the glitch & have advised they will notify me when a fix is created.
If I didn't do a negative payrun, the employees payment summary would be incorrect and show more money earned than they received, therefore would pay more tax than necessary.
I will call MYOB and ask for their assistance in clearing this out.
