Forum Discussion

Freman's avatar
Freman
Trusted Partner
2 years ago

PAY LIABILITIES - BUG in Pay Liabilities transactions

When you open an exisiting Pay Liabilities transaction (eg for super) the 'Dated From' and 'Dated to' fields show the date from and to of the last Pay Liabilities transaction rather than the one you are looking at.

 

eg Say I process a super payment on 10/7/23 for the period 1/4/23 to 30/6/23 then go into find transaction and open up any of them from the past they will ALL now show as being for the period 1/4/23 to 30/6/23!

 

A couple of years ago (might be shorter) I spend quite a bit of time with Partner Support to make ensure they understood the problem and were able to replicate it on their end. They confirmed it, they were able to re-create it, they were able to see it was not a bug in the prior version and they told me it would be fixed quick smart.

 

Why has this not been addressed and fixed?

      • Leneth_A's avatar
        Leneth_A
        Former Staff

        Hi Freman
         
        Thanks for updating us about this. We are grateful for your effort in letting us know that it is already fixed in the 2023.8 version of AccountRight. Thank you once again for your patience and understanding throughout the process. 
         
         
        Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
         
        Cheers, 
        Leneth