TAGCRU
11 months agoContributing User
Returned Pay Liabilities superannuation payment
I have had a superannuation payment (paid through Pay Liabilities NOT Pay Superannuation) that has been returned from the ATO Super Clearing House.
How do I record the return of funds so that I can pay it again (I have corrected the original error on the ATO portal).
Urgent please!
Thanks,
Trudy
Hi TAGCRU,
Thank you for your response.
In this scenario, please navigate to Setup >> Preferences >> Security, then check the box that says, "Transactions can't be changed; they must be reversed." After checking the box, close all windows and reopen the Pay Liabilities transaction. This should allow you to reverse the transaction.
Please let me know if you require further assistance.
Cheers,
Princess