Payroll Activity Statement does not balance with Payroll Reporting
My Activity Statement does not balance with Payroll reporting. I had to reverse a payroll payment, it shows in the balance on an activity statement but when checking the amounts reported to the ATO ...
In order to delete the payrun that is a part of larger payrun, you would have to delete the electronic payment transaction first (By going to Transaction Journal --> Disbursements).
Note: This process only deletes the electronic payment transaction and not the individual payruns.
After deleting the electronic payment transaction, all the payruns would go back to "Prepare Electronic payments" screen and you can select the one you want to delete. Once the payrun is deleted and re-entered, you can create bank file for all the employees again.
The Activity and register report are the same. This pay was done back in July last year and was reversed in July last year. There have been numerous payrolls done since then but it still does not balance with the ATO.
If that pay was reversed in July then it won't be the reversal that is causing the out of balance in STP, it will most likely be an incorrect ATO reporting category or a payroll category that has been ticked exempt from PAYG. STP reports use the ATO reporting categories to filter data. For example, if a Wages payroll category is assigned the Not Reportable ATO reporting category it will appear in MYOB reports under Gross wages but will not appear in STP reports.
Run the Payroll Activity Detail report, check the payroll categories in this report against the categories in the EOFY verification report. You should be able to determine which category is causing the issue by looking for the out of balance amount. Once you know what the payroll category is you will need to make any required corrections and process a $0 pay to update STP.
Can you also please clarify that when you say it does not balance with the ATO you are referrring to the the STP reports in the Payroll Reporting Centre?
This kind of error usually means a script needs to be run to fix the issue with opening the employee card file. The best next step is to get in touch with our support team so they can run that script for you. You can jump onto Live Chat through our virtual assistant, MOCA, and they'll help you get sorted.
Cheers,
Doreen
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Activity Statement does not balance with Payroll Reporting","id":"message:646591","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:187415"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:646591"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:646591"},"body@stripHtml({\"truncateLength\":200})":" My Activity Statement does not balance with Payroll reporting. I had to reverse a payroll payment, it shows in the balance on an activity statement but when checking the amounts reported to the ATO ...","body@stringLength":"476","rawBody":"
My Activity Statement does not balance with Payroll reporting. I had to reverse a payroll payment, it shows in the balance on an activity statement but when checking the amounts reported to the ATO it hasn't come off the employees balance. It is now just sitting in the prepare electronic payments area - I can't delete it, I can't reverse it from that area (very annoying). What do I need to do to make it balance - the activity statement is correct.
","kudosSumWeight":0,"postTime":"2020-05-05T10:00:12.792+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:646591_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1656},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:646591":{"__typename":"Conversation","id":"conversation:646591","solved":true,"topic":{"__ref":"ForumTopicMessage:message:646591"},"lastPostingActivityTime":"2020-05-18T14:17:44.000+10:00","lastPostTime":"2020-05-18T14:17:44.000+10:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:646591":{"__typename":"ModerationData","id":"moderation_data:646591","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:646591_1":{"__typename":"Revision","id":"revision:646591_1","lastEditTime":"2020-05-05T10:00:12.792+10:00"},"ForumReplyMessage:message:649256":{"__typename":"ForumReplyMessage","id":"message:649256","conversation":{"__ref":"Conversation:conversation:646591"},"author":{"__ref":"User:user:211931"},"revisionNum":1,"uid":649256,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"subject":"Re: Payroll Activity Statement does not balance with Payroll Reporting","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:649256"},"parent":{"__ref":"ForumReplyMessage:message:649178"},"body":"
If that pay was reversed in July then it won't be the reversal that is causing the out of balance in STP, it will most likely be an incorrect ATO reporting category or a payroll category that has been ticked exempt from PAYG. STP reports use the ATO reporting categories to filter data. For example, if a Wages payroll category is assigned the Not Reportable ATO reporting category it will appear in MYOB reports under Gross wages but will not appear in STP reports.
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Run the Payroll Activity Detail report, check the payroll categories in this report against the categories in the EOFY verification report. You should be able to determine which category is causing the issue by looking for the out of balance amount. Once you know what the payroll category is you will need to make any required corrections and process a $0 pay to update STP.
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Can you also please clarify that when you say it does not balance with the ATO you are referrring to the the STP reports in the Payroll Reporting Centre?
","body@stringLength":"1301","rawBody":"
Hi
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If that pay was reversed in July then it won't be the reversal that is causing the out of balance in STP, it will most likely be an incorrect ATO reporting category or a payroll category that has been ticked exempt from PAYG. STP reports use the ATO reporting categories to filter data. For example, if a Wages payroll category is assigned the Not Reportable ATO reporting category it will appear in MYOB reports under Gross wages but will not appear in STP reports.
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Run the Payroll Activity Detail report, check the payroll categories in this report against the categories in the EOFY verification report. You should be able to determine which category is causing the issue by looking for the out of balance amount. Once you know what the payroll category is you will need to make any required corrections and process a $0 pay to update STP.
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Can you also please clarify that when you say it does not balance with the ATO you are referrring to the the STP reports in the Payroll Reporting Centre?
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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Yes I am referring to the STP reports I am referring to.
I have run the Activity detail report, I have also run the EOFY Verification report all categories are being reported correctly.
I have run several payrolls since this but it is still not balancing.
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Can you please send me screenshots of the following reports by private message:
\n
\n\n
Payroll Activity Summary
\n
Payroll Register Summary
\n
YTD verification report
\n
any other information that will help me look into this for you
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The Activity and register report are the same. This pay was done back in July last year and was reversed in July last year. There have been numerous payrolls done since then but it still does not balance with the ATO.
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The Activity and register report are the same. This pay was done back in July last year and was reversed in July last year. There have been numerous payrolls done since then but it still does not balance with the ATO.
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I have just redone a $0 payrun and it has finally taken. (that was my third)!!
