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Eliane's avatar
Eliane
Trusted Cover User
13 days ago

Payroll Reporting showing the wrong Gross Amount

Could you please advise, it seems you are having issues with the gross amount shown on your Payroll reporting, the gross here should be $16,897.19 NOT $13,467.54. I have reconciled, if you compare t...
  • Doreen_P's avatar
    13 days ago

    Hi there Eliane,

     

    You'll need to check each payroll category used in the pay run and make sure they are assigned to the correct ATO reporting category. Here’s a simple guide to help you through the process:

     

    • Review Payroll Categories: Go through each payroll category used in the pay run and verify that they are assigned to the correct ATO reporting category.
    • Send an Update Event: Once you've confirmed that all payroll categories are correctly assigned, send an update event. This ensures that the updated figures are sent to the ATO.

    In addition, you can check this link for more information.

     

    Best regards,

    Doreen