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Essentials's avatar
Essentials
Contributing Partner
1 year ago

Payroll Timing Out and Application Closing

Attempting to process a Pay Run which keeps failing.   I have just tried to open the saved Pay Run created by my client to check details and received the below error log with an "AccountRight needs...
Essentials's avatar
Essentials
Contributing Partner
1 year ago

Thanks Earl, but not a great solution.

 

We now need to delete an in-progress pay run for 70 employees; sign up to STP again and then re-do the whole pay run?!?

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi essentials,

I appreciate your understanding. At the moment, this workaround is the solution we have available for this issue. Feel free to post again if you have further queries and one of us will be happy to assist you.

Regards,
Earl

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