Payroll Timing Out and Application Closing
Attempting to process a Pay Run which keeps failing. I have just tried to open the saved Pay Run created by my client to check details and received the below error log with an "AccountRight needs...
Forum Discussion
Hi essentials,
Thanks for your detailed post. We are currently aware of this issue, and when it occurs, you will need to re-do the sign-up process for Single Touch Payroll before initiating any pay runs.
Feel free to post again, we're happy to help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
Thanks Earl, but not a great solution.
We now need to delete an in-progress pay run for 70 employees; sign up to STP again and then re-do the whole pay run?!?
Hi essentials,
I appreciate your understanding. At the moment, this workaround is the solution we have available for this issue. Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl
