Forum Discussion
Hi lynn561237
Thanks for your post. The Payroll activity and Category transactions reports get their data from pays recorded in Process Payroll. The Payroll summary and Payroll register reports get their data from the employee card>>Pay history. So the first place to look when you have situations like this is run the activity and register reports.
If they are different it means that the employee card>>Pay history has been manually changed and you will need to change it back to what it should be. It sounds like this will be the case for your situation.
If the super payment has been duplicated in the software you'd have two Pay liabilities transactions. If this is the case, did you reverse and reprocess the pay transaction or the original Pay liabilities transaction?
Please let me know how you go.
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