Forum Discussion

2 years ago

Super payment

When I go to Pay Superannuation one employee is not on there. How do I add him as in the fund detail accrual he is listed

eg2
2 years ago
Thanks for that. After further investigation I found that the super details were all correct and so the payslips but it still did not appear on the super payment listing. What was wrong was that the superfund was not ticked as "pay using paysuper". Once I ticked it, it appeared on the super payment listing.

eg2
2 years ago
Thanks for that. After further investigation I found that the super details were all correct and so the payslips but it still did not appear on the super payment listing. What was wrong was that the superfund was not ticked as "pay using paysuper". Once I ticked it, it appeared on the super payment listing.
Sam_R
Former Staff
2 years ago
Hi eg2,

Thanks for your post.

If an employee is not appearing in the Pay Superannuation window:

Make sure they've accrued super which is due to be paid to the fund. Run the Payroll Activity [Detail] report to check.

Check that you've selected the Pay directly from AccountRight option in the Superannuation Fund Information window for each of your employee funds. See Check your super fund and employee details.

If you have any further trouble with this, please do reach out.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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