Superannuation Guarantee
Tried processing a pay today and Superannuation Guarantee is not listing on process payroll for each employee.
Have been customer of MYOB since 1992.
Any thoughts
Forum Discussion
Hi Sallyanne,
A big shoutout to you for being with MYOB since 1992, we're grateful for your loyalty! If the Superannuation Guarantee isn’t appearing on your employees’ payroll, it’s typically because of a setup issue or a missing assignment. To fix this, make sure the superannuation fund is properly set up, check that the Superannuation Guarantee pay item has been assigned to your employees, and confirm that no limits are in place that might stop the pay item from showing up. For more info, check out this link.
If you’ve already gone through these steps and still have trouble, you can connect directly with our crew for more help. You can chat with us through MOCA, our virtual assistant, or create a support ticket via MyAccount, and we’ll work with you to get this sorted.
Cheers,
Princess
