Superannuation Guarantee
Tried processing a pay today and Superannuation Guarantee is not listing on process payroll for each employee.
Have been customer of MYOB since 1992.
Any thoughts
Forum Discussion
I was able to solve this problem myself by changing something in setup that had been working perfectly well since processing super through MYOB ages ago.
Very disappointed in supposed priority help. Still waiting for contact from MYOB. My how this business has deteriorated since we first starting with MYOB in 1992.
I guess that is what happens when a business gets so big. So many chiefs and struggling helpers.
Hi Sallyanne,
Being with us since 1992 is a massive legacy and thanks for posting back to let us know this has been resolved. Would love to know how you contacted our priority support team and look into any delay that might have occurred there for you.
We're incredibly proud of our growth and the opportunity to be supporting more business across Australia and New Zealand. Although this can bring challenges, our support is better than ever now, we even won an award in 2024 for contact centre of the year combined with the Canstar Blue award for most satisfied customers in 2023 and 2024. We don't always get it right, but we're right here to help if it ever goes wrong.
Cheers,
MYOB
