Hi Isaac09
Thanks for your post. Process $0 pays with payment date as 30 June, wait until that report is accepted and then recheck the Summary of payments reports. If they are correct you can refinalise.
If you continue to have issues please provide detailed information and I'll be happy to help further.
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HI Tracy
Thanks for the informarion. i did everything as suggested. i unfinalised the orginal payment summaries, did $0 pays for all the staff and rechecked the amounts and all Gross payments as well as PAYGW amounts were correct. the client also reports RFBA and is exempt for SECTION 57A. all chacked and proceeded to finalise the payment summaries
a few days later i asked the meloyees to check their Prefill reports and the orogonal payment summary lodged is still there with $0 in Gorss and PAYG but with the RFBA amounts visible as well as the exempt code being Y as well as the new finalised payment summaries with correct Gross payments and PAYGW and correct RFBA but with exempt code being N. so now the emplyee has 2 paymentr summaries with RFBA doubled up
This has been a basket case of errors. over 10 employees have incorrect data sent to the ato now and im afarid to unfinalise agian and redo just in case they get a 3rd group certoficate that says Finalised!
