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42790's avatar
42790
6 months ago

Other Income and Other Expense

Hello    I am trying to create a chart of accounts but for other income and other expense I can't set up account type. I click create account, then tick header account account type other income. Ne...
HHAustralia's avatar
HHAustralia
2 months ago
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Hello,

 

I'm having the same issue. Want to create an Other Income category (8-xxxx)_for bank interest income and doesn't show anything on the Parent Header field, restricting me to advance on the creation. What should I do or how can you help me. Thanks

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago
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Hi HHAustralia,

To resolve this, we recommend reaching out to our backend support team directly. They can arrange an online script over file that will fix this issue. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

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Income and Other Expense","id":"message:880740","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:349130"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Student-Hub"},"conversation":{"__ref":"Conversation:conversation:880740"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:880740"},"body@stripHtml({\"truncateLength\":200})":" Hello    I am trying to create a chart of accounts but for other income and other expense I can't set up account type. I click create account, then tick header account account type other income. Ne...","body@stringLength":"398","rawBody":"

Hello 

 

I am trying to create a chart of accounts but for other income and other expense I can't set up account type. I click create account, then tick header account account type other income. Next is the parent header select options but when I click the arrow there is no option to chose. Same for expense account.

 

Please advise

Connor 

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Hi HHAustralia,

To resolve this, we recommend reaching out to our backend support team directly. They can arrange an online script over file that will fix this issue. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

","body@stringLength":"805","rawBody":"

Hi ,

To resolve this, we recommend reaching out to our backend support team directly. They can arrange an online script over file that will fix this issue. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

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Hello,

 

I'm having the same issue. Want to create an Other Income category (8-xxxx)_for bank interest income and doesn't show anything on the Parent Header field, restricting me to advance on the creation. What should I do or how can you help me. Thanks

","body@stringLength":"278","rawBody":"

Hello,

 

I'm having the same issue. Want to create an Other Income category (8-xxxx)_for bank interest income and doesn't show anything on the Parent Header field, restricting me to advance on the creation. What should I do or how can you help me. Thanks

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