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jojo1410's avatar
4 years ago
Solved

income type needed

When you are setting up STP, what does the error saying "income type needed " mean

  • Hi jojo1410,

     

    Thank you for your post.

     

    For each listed employee, you will need to choose the applicable Income type ( Either -Salary and wages, Closely held payees, Working holiday maker, Seasonal worker program or Labour hire). If unsure, check with your accounting advisor or the ATO to see which one needs to be selected.

     

    You can find the Income type in your employee's card > Payroll Details > Taxes > Income type

     

    If you have any further queries, please reach out.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi jojo1410,

     

    Thank you for your post.

     

    For each listed employee, you will need to choose the applicable Income type ( Either -Salary and wages, Closely held payees, Working holiday maker, Seasonal worker program or Labour hire). If unsure, check with your accounting advisor or the ATO to see which one needs to be selected.

     

    You can find the Income type in your employee's card > Payroll Details > Taxes > Income type

     

    If you have any further queries, please reach out.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Why don't you provide that information within the payroll software rather than having users do this here in the forums? MYOB needs a very serious overhaul. Too much sugar coating on MYOB to even care!

  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi Isoflex,

     

    Thank you for your post. 

     

    If you'd like to put forward your suggestion to our developers, please do so via our Idea Exchange Board

     

    In addition, if you wanted to find more information to better understand the software, we've created a dedicated learning space where users can enroll in online learning courses that cover many aspects of the software - MYOB Academy. We have also created Help Articles that have assisted the majority of our user queries. you can search for those hereThe query on this thread was answered using one of those Help articles, found here.

     

    If you were needing any assistance with your software, please do reach out. 

  • Further to this - what should have been added is you will find this under the Taxes Tab, took me ages to find where this actually was to correct it.

  • CarlyP's avatar
    CarlyP
    Contributing User
    3 years ago

    Thank you Wendy, this helped immensley.

  • When you are setting up STP, what does the error saying "income type needed " mean

  • CarlyP's avatar
    CarlyP
    Contributing User
    3 years ago

    What if you have this selected and yet it still has the error message come up?

  • I am getting this error for single touch payroll although I have already selected him as a salary employee.  Is there somewhere else I am supposed to report income type because it will not let me past this point

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi jennybiviano,

     

    If you are receiving an 'Income type needed' error, you can find the Income type in your employee's card > Payroll Details > Taxes > Income type

     

    If the appropriate type is selected there and you still have issues, can you please take a screenshot of the Taxes tab and attach it to your reply? Please remove sensitive employee details like their Tax File Number from screenshots posted publically.

  • Helena2018's avatar
    Helena2018
    Contributing User
    3 years ago

    How to do it in one go since I have 81 of emolyees need to do this, if doing it one by one that's time consuming.