Forum Discussion

Cover User

8 months ago

Solved

Can't access prepare BAS window

When I attempt to access the Prepare BAS/IAS window I get a pop up asking for me to allow access to my MYOB account by a third party. Doesn't matter if I say yes or no I then get a NOT FOUND message....

Angela2
2 months ago
Thanks - I did struggle to find help in the "support section" but now I have a link, it's quite easy. Appreciate the help and have a great day.

AccountsPTS

Experienced User

8 months ago

Same - I sent a screenshot to our accountant to ask if it Legit and she didn't know what it was.

merkelj
Experienced Cover User
8 months ago
what did you end up doing if you wouldnt mind telling me, as MYOB doesnt seem to have replied/solved the mystery
- chicken
  Cover User
  8 months ago
  I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed.
  - SevenLevels
    8 months ago
    This seems to only be a solution if you ACCEPT third party connection but WHO IS THE THIRD PARTY?

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Same - I sent a screenshot to our accountant to ask if it Legit and she didn't know what it was.

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Same - I sent a screenshot to our accountant to ask if it Legit and she didn't know what it was.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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what did you end up doing if you wouldnt mind telling me, as MYOB doesnt seem to have replied/solved the mystery

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I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed.

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This seems to only be a solution if you ACCEPT third party connection but WHO IS THE THIRD PARTY?

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