Forum Discussion

Cover User

4 months ago

Can't access prepare BAS window

When I attempt to access the Prepare BAS/IAS window I get a pop up asking for me to allow access to my MYOB account by a third party. Doesn't matter if I say yes or no I then get a NOT FOUND message....

chicken
4 months ago
I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed.

AccountsPTS

Experienced User

4 months ago

Same - I sent a screenshot to our accountant to ask if it Legit and she didn't know what it was.

merkelj
Experienced Cover User
4 months ago
what did you end up doing if you wouldnt mind telling me, as MYOB doesnt seem to have replied/solved the mystery
- chicken
  Cover User
  4 months ago
  I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed.
  - SevenLevels
    3 months ago
    This seems to only be a solution if you ACCEPT third party connection but WHO IS THE THIRD PARTY?