Hi Verdant,
Thanks for posting your concern in the forum.
Trial balance reports generally pull data from all transactions that were recorded to the corresponding accounts. As for the Customer deposits data, it comes from customer overpayments. If the value does not match the total of the transactions, I recommend exploring the Find transactions window filtered to the corresponding account and date ranges to see all transactions that happened to that account. However, if your balance sheet and trial balance do not balance, this might signify some corruption in the file.
Let us know the results of checks, and if you require any further help.
Thanks,
Genreve
