GJ Sequencing
Hi there Our GJ sequencing has become misaligned. We have tried overriding and manually entering the new GJ number but it did not work and always reverts to the same number which is not in the se...
Forum Discussion
Hi rachelstephens,
Thank you for your post and welcome to the Community Forum.
I understand that you are having difficulty with your General Journal sequence, and you have tried to manually enter the new General Journal number, but it always goes back to the same number which is not the sequence. To get the General Journal number back into alignment, you would need to find out what number you want it to be and then manually overtype the number to be the required one. Once that has been entered, please enter another transaction with the next number sequence. AccountRight should then pick the sequence.
If you have already done the process and it is still not working, we suggest clearing your AccountRight cache and then trying to enter the correct sequence.
Please let us know if you still require any further assistance with this. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
