Hi jcc78,
It’s a bit tricky to figure out what’s going on with your GST paid and collected just from the info you’ve sent over. If all your transaction dates and amounts look right, it’s worth double-checking if you’re running your report dates for the financial year current, previous, or next compared to what’s in your file.
If it’s not the financial year causing the balance difference, best bet is to have a chat with our support team so we can dig into it together. You can pop a support ticket in through MyAccount or jump on live chat with MOCA, our virtual assistant.
Regards,
Genreve
