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emma_d's avatar
emma_d
Member
2 years ago

Historical balancing - out of balance

Hi,   Our client has made adjustments to the file which caused it to be out of balance. We tried to fix this and they're still out of balance by $9,350. Even if we try to put it into suspense to cl...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi emma_d,

 

Thank you for your response. To delve deeper into your file, we kindly ask you to send us the following details via a private message:

  • Serial number. 
  • Full name and email address.
  • Company name. 
  • Company File ID. 
  • Screenshot of the balance sheet report. 

We eagerly await your response.

 

Thanks,
Genreve

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