Forum Discussion

Mojo1's avatar
Mojo1
Contributing Cover User
1 year ago

Historical Balancing

Hi,   I have a historical balancing amount which I did not create. The balance is sheet is out by this amount. I read through some of the posts that have been posted with the same issue and tried t...
Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi Mojo1,

 

Thank you for giving the workaround a shot! There are many factors that could cause an out-of-balance balance sheet, including data corruption or data entry errors. The workaround you tried is one possible solution, but since it didn't resolve your issue, it would be best to reach out directly to our support team for further help. You can connect with our live chat agents via the virtual assistant MOCA or create a support ticket via MyAccount. They can thoroughly examine your file to figure out if it needs to be repaired. 

 

Cheers,

Princess

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