Forum Discussion
Hi BW_1145,
Thanks for the screenshot and for explaining how your report differs from the ATO’s. That does seem unusual, but there could be a few possible causes.
Before reaching out to support, you could first check:
- whether you’re comparing the same date range and payroll period in both MYOB and the ATO
- whether the latest STP report or update event has been accepted
If those look correct and the figures still don’t match, I recommend contacting our support team so they can review your file in more detail. You can do this by creating a ticket in My Account or by connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
Hi Genreve,
I've discovered that Salary Sacrifice wasn't ticked in the Field Setup for W1, once I ticked this it reduced the Wages in the AccountRight BASlink to $80,944.00 which matched the ATO pre-fill amount.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products