MYOB desktop version
I've just been advised that as a loyal user and recommender of MYOB since the 1990's, because my serial number is a "professional partner" serial number it will be cancelled and my client's data fil...
Forum Discussion
Hi mistyben
Wow - that is really confusing and I think it may be a misunderstanding by your Partner. If not, I'm pretty sure I have a solution that will allow you to continue to use your files, albeit for a minimal fee.
Have you been given a specific date for cutoff? If you have been told it already applies, then maybe you can test a file by going to Setup, Company Information, click on the License button and "Enable Online" and see what happens.
Cheers
Liz
It all depends on the serial number. The outright purchase in 2003 would have been well before the current 12 digit serial number. A registration number would have been provided (and from memory these did not have a file limit).
The registration number would have eventually been replaced by a 12 digit serial number. This serial number would retain its perpetual status. Hopefully this was the serial number ending in 6920.
If not and a new Professional Partner serial number was issued ending 6920, this serial number may not have the 'perpetual' status. This could explain the difference in responses by different MYOB sections.
Regards
Gavin
