Forum Discussion

Millie2016's avatar
Millie2016
Contributing Cover User
10 months ago

Ridiculous! Constant account suspension when bills have been paid and direct debit activated GRRRRR

Is anyone else having this problem? MYOB keeps suspending my account forcing me to spend hours on hold with them each time a bill goes out.  There seems to be some disconnect between their IT and rec...
PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Moderator
10 months ago

Hi Millie2016 

 

Sorry to hear that you are having issues with your account. Sounds like a billing error and I certainly understand how this could be frustrating, I will reach out via private message requesting for more details.

 

Thanks

Priya Selvaraj

  • PriyaSelvaraj's avatar
    PriyaSelvaraj
    MYOB Moderator
    10 months ago

    Hi Millie2016 

     

    Hope you are having a great day!

     

    I am just following up on your account suspension issue, if you are still looking for support, kindly reply back to the private message sent.

     

    Regards

    Priya Selvaraj