Forum Discussion
Hello Shella
Thanks for the reply.
MYOB consultant found the invalid characters. I have not manually changed to file. What is the issue with emailing the file to our accountant to lodge? Haven't heard this from any of the consultants that I have been speaking with.
I'm not sure how many times I have to speak with tech support, however the issue is still not fixed.
Is there a specialist in MYOB that can sort this out?
Hi HeatherTutty,
If you're still encountering the error 'The file size is not a correct multiple of the record length,' this post addresses a similar problem and provides steps that may help resolve this.
If you still need further assistance with this, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
Regards,
Sai
- 2 months ago
Another failed attempt.
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