Forum Discussion

Linda9's avatar
Linda9
Contributing User
4 years ago

Trouble lodging BAS online

I am still unable to lodge my BAS online.  Have upgraded to 2020.3.  Have no payroll to report.  Hopefully this will be resolved very soon.

  • Hi Linda9 

     

    I'm sorry to hear that you are experiencing this. This issue has been resolved for most users by making sure you have upgraded to 2020.3. Then in the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this is ticked you should be able to lodge your BAS.

     

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    Please do let me know if you continue to have problems.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

3 Replies

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  • Hi Linda9 

     

    I'm sorry to hear that you are experiencing this. This issue has been resolved for most users by making sure you have upgraded to 2020.3. Then in the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this is ticked you should be able to lodge your BAS.

     

    undefined

     

    Please do let me know if you continue to have problems.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Linda9's avatar
      Linda9
      Contributing User

      Hi Tracey

      Linking the user ID seemed to do the trick :)   Thanks

      • Tracey_H's avatar
        Tracey_H
        Former Staff

        Linda9 

         

        You're very welcome, I'm glad it worked for you. Please post again if you need help in the future.