Forum Discussion

Contributing User

5 years ago

Trouble lodging BAS online

I am still unable to lodge my BAS online. Have upgraded to 2020.3. Have no payroll to report. Hopefully this will be resolved very soon.

Tracey_H
5 years ago
Hi Linda9

I'm sorry to hear that you are experiencing this. This issue has been resolved for most users by making sure you have upgraded to 2020.3. Then in the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this is ticked you should be able to lodge your BAS.

Please do let me know if you continue to have problems.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H
Former Staff
5 years ago
Hi Linda9

I'm sorry to hear that you are experiencing this. This issue has been resolved for most users by making sure you have upgraded to 2020.3. Then in the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this is ticked you should be able to lodge your BAS.

Please do let me know if you continue to have problems.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- Linda9
  Contributing User
  5 years ago
  Hi Tracey
  Linking the user ID seemed to do the trick :) Thanks
  - Tracey_H
    Former Staff
    5 years ago
    Linda9
    
    You're very welcome, I'm glad it worked for you. Please post again if you need help in the future.

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