Forum Discussion

Amanda35's avatar
Amanda35
2 years ago

Unable to enter a General Journal

Hi,   I am trying to enter manual journals for our end of year transactions and I keep getting an error message as shown in the screenshots below. This is a fairly recent occurrence as I have been ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Amanda35, 


Thanks for posting and welcome to the Community Forum. 

 

I'm sorry to hear about your issues with journals in AccountRight. May I get you to follow these instructions and send us a copy of the diagnostic log of your AccountRight? 

 

We look forward to your response. 

 

Cheers, 
Genreve 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Amanda35, 

     

    Let us know if you require any further assistance with this. You can follow the instructions and send the diagnostic logs here for us to check. 

     

    Cheers, 

    Genreve

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